Managing Difficult Conversations *ONLINE*

Successfully prepare for and manage difficult conversations in a way that produces positive outcomes for all parties involved.

Understanding how to have a difficult conversation is a core competency for organizational and personal success. These conversations provide opportunity to create new, effective ways to attain goals and enhance relationships.

During this interactive workshop, participants will practice strategies for confidently managing, and having, difficult conversations. Participants will be provided with the opportunity to apply these skills in real-time by working through simulated difficult conversations with other participants. This experiential learning approach will build confidence and preparation.