Virtual Selling: Interacting with Current and Prospective Customers

Virtual selling has been a part of what sales professionals do, for a long time.  “Snail Mail”, the telephone, conference calls and email, have been and continue to be key tools for establishing and maintaining customer relationships.  With the onset of the global pandemic, virtual tools have become the mainstay for keeping current customers, finding new customers and growing any business.   

Many sales teams have adopted activities for the pandemic period with the view that things will return to a situation resembling a pre-pandemic normal.  However, progressive teams have figured out that greater effectiveness in virtual selling will be a requirement for growth-oriented companies and their salespeople, in the future. Properly planned and executed virtual selling approaches will significantly enhance sales coverage and results, while offering buyers the speed of response and experiences they increasingly demand.

The Virtual Selling Program will provide participants with knowledge and skills to be successful in an increasingly digital world.  The Virtual Selling Program will cover the following:

  • How organizations buy and who's involved
  • Defining value in your customer's terms
  • Increasing importance of a sales process/methodology
  • A framework for effective virtual selling
  • Taking care of existing customers, virtually
  • Finding new customers via the Internet
  • Discovery and presentations redefined for video calls
  • Building relationships...virtually
  • Closing a virtual sale; asking for a commitment
  • Customer success in the new normal

Continuing Education Contact Hours: 7

Virtual Selling: Interacting with Cur...

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Date and Time

Monday Jul 26, 2021 Tuesday Jul 27, 2021

Delivered virtually on July 26-27, 2021, from 1:00 - 4:30 pm NT.

Location

Gardiner Centre's virtual classroom

Fees/Admission

$430 +HST

A course subsidy of $150 is available through the Husky Centre of Excellence in Sales and Supply Chain Management. 

Please contact Sarah Teo at tteo@mun.ca to receive your subsidy.  Please note: Only 2 will be granted per company.

 

Website

https://www.mun.ca/gardinercentre/professional-development-seminars/Virtual-Networking-and-Selling-How-everything-changed-overnight-or-did-it

Contact Information

Melissa Kelly 709-864-8883 or mkkelly@mun.ca
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